Clover offers free standard shipping on orders above a certain amount.
DE/FR/BE/LU/AT/DK/UK on orders above €100
Rest of EU on orders above €150
Rest of Europe on orders above €200
US and Canada on orders above €250
Rest of World on orders above €300
If shipping fees apply the following rates will be added at check-out.
Rest of EU €15
Rest of Europe €25
US and Canada €25
Rest of World €35
Taxes and duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
For the United States and Canada, we deliver duty-free.
For international orders outside of the EU, USA and Canada, custom charges may apply. We cannot be held responsible for any additional costs.
Our returns guarantee entitles you to return the product for any reason within 45 days of having received it. Our special return policy guarantees you’ll get a full refund, even if products are worn, washed and torn. But, if possible, please ship the product with labels and packaging intact.
If you return an order, always keep your tracking number and receipts so you have proof of shipment.
When returning goods by mail please make sure that on the airway bill and the package there is clearly written: Returned goods, no commercial value. To save paper we do not add a return form. The address for returns which is stated below:
Clover will issue a full refund including the original shipping cost. The return shipping fee will not be refunded unless there was a mistake in delivery caused by us.